Call Center Customer Representative

Call center employees are the backbone of companies and businesses. service with customers
or they establish communication bridges between companies offering products. This bridge is two-way
is open to communication. Customer representatives about products and services
They provide information. Customers can submit their requests. Likewise, their complaints
They express their opinions and offer their suggestions. All interviews are meticulously recorded.
and requires disciplined work

3 days a week: Monday-Wednesday-Friday (3 lesson hours per day) 18:00-21:00 (Berlin-Europa)

Total Lesson Hours: 18

Course Start Date: 19 February 2024

Course Content

Customer Relationship Management – CRM
Persuasion Techniques Training
General Zoho and Excel Training

To register:

• Pre-register by entering the information requested during the registration process for the relevant course on our website.
• Once the pre-registration process is completed, an email will be sent to you at contact@blueakademie.de. This email contains your pre-registration number (For example: [Your Registration #10573]) and some other information.
• Make the payment to the relevant bank/Paypal account. Please indicate your pre-registration number in your payment statement.
• You will be notified by e-mail when the registration process is completed.

Those who pay the tuition fee/first installment into the Blue Akademie account are included in the quota respectively.

Note: For your installment payment requests, please contact Blue Akademie.

Bank information:
Bank Name: Sparkasse KölnBonn
Recipient Name: Blue Akademie UG
IBAN-Number: DE77 3705 0198 1935 4838 73

Payment via PAYPAL (Due to deductions, an additional payment of 3% must be made to the course fee):
Address: hr.blueakademie@gmail.com